How to Manage Your Messages and Contacts on the Platform
Communication is a key part of buying, selling, renting, or requesting services on BoatYachtBoat. To help you stay organized, the platform centralizes all your conversations in one place. Knowing how to manage your messages will help you respond quickly, track enquiries and maintain professional interactions.
Once logged in, go to “Leads” in your user dashboard. This section shows all conversations you have initiated or received.
Each thread includes:
- Received messages.
- Date and time.
- The related listing (boat, mooring or service).
- Basic details of the user or professional.
You can reply directly, review past messages and keep a full history of your interactions.
If you have multiple enquiries for the same listing, this system helps you identify who contacted you first, who requested more details and who is genuinely interested.
We recommend:
- Responding clearly and promptly.
- Including essential details (dates, location, boat size, price, etc.).
- Keeping a polite and professional tone.
- Avoiding the sharing of sensitive data outside the platform.
If needed, you may stop replying or block a contact in case of inappropriate behaviour.
BoatYachtBoat does not intervene in your conversations, but you can report a message if you detect a violation or suspicion of fraud.
Key Points
- Access all conversations from “Leads.”
- View complete message history.
- Every message is linked to its listing.
- Reply promptly for better results.
- Keep communication within the platform.
- Report suspicious activity when needed.
