How to Contact BoatYachtBoat
At BoatYachtBoat, we want you to feel supported at every step, whether you are a private user or a nautical professional. That’s why we provide several ways to contact our team whenever you have questions, encounter a technical issue or need help with your account or listings.
The quickest and most efficient way to reach us is through the contact form available on the website. You can select the type of inquiry (account access, listings, technical issues, billing when applicable, etc.) and describe the situation in detail.
You can also email us through the official contact address listed on our website. For a faster response, we recommend using the same email you used to register your account.
To help us resolve your request more quickly, include when possible:
- The email address associated with your account.
- The link to the listing if your inquiry relates to a boat, mooring or service.
- Screenshots if you are reporting a visual or technical error.
- A brief explanation of what you expected to happen versus what is happening.
Please keep in mind what types of issues our team can and cannot manage:
- We can assist with account access, verification, technical issues, help with listings, or reports of inappropriate content.
- We do not intervene in negotiations between users, nor do we manage payments, reservations or commercial disputes. In these cases, we can provide general safety guidelines, but all agreements are solely between you and the other party.
Key Points
- Use the contact form or the official email to reach us.
- Include your account email and listing link when relevant.
- Screenshots and clear explanations speed up support.
- We help with technical, account and content-related issues.
- We do not handle payments or negotiations between users.